Informasi Lowongan Kerja Indonesia

Dear Colleagues,

Kayumanis properties are for the discerning, for those who want finer things in life and where life is a private celebration. Our Private Estates, Villas and Spas provide the finest in luxury and bespoke service to travelers who seek to disconnect from the hustle of the world and reconnect with what's really important in their life. Kayumanis properties are located in carefully selected locations which are rich in history, culture, and cuisine. Each unit on every property is lovingly and individually designed to ensure that the unique essence of each location is not lost.

Kayumanis Ubud Private Villa and Spa (Bali) is looking for dynamic and energetic young people to be a part of our team:

Chinese Guest Relation Officer

Responsibilities:

• To deliver excellent customer service and cater to the needs of Guests as well as coordinate with other team members to ensure an exceptional Guest experience.
• Serve as the main point of contact for Chinese-speaking Guests and ensure all departments are fully briefed on their requirements
• To cross and up sell the resort’s products and services
• Manage, record and resolve all Guest requests in a timely and professional manner, escalating accordingly where required
• Assist with other departments, as necessary

Requirements:

• Diploma or fresh graduates
• Hospitality related education is an advantage
• Proficient in the use of computers and familiarity with electronic channels
• Excellent command of Mandarin both spoken and written
• Excellent command of English both spoken and written
• An ability to listen and respond to demanding Guest needs
• Excellent interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a variety of different work situations
• A passion for delivering an exceptional level of Guest service

Interested candidates are invited to submit application and CV with recent photograph to:

Human Resources Department:

Email: hrubud@kayumanis.com

Fax :(0361) 972660

Due to the large volume of applications expected, only short listed candidates will be contacted.

Application must be received no later than October 7, 2013

Best regards,

I Kadek Nurcita Karang

HR Manager