Informasi Lowongan Kerja Indonesia

Dear Colleague,

Kayumanis Private Villa and Spa is looking for dynamic and energetic young people to be a part of our team:

Chinese Guest Relations Officer

Responsibilities:

• To deliver excellent customer service and cater to the needs of Guests as well as coordinate with other team members to ensure an exceptional Guest experience.
• Serve as the main point of contact for Chinese-speaking Guests and ensure all departments are fully briefed on their requirements
• To cross and up sell the resort’s products and services
• Manage, record and resolve all Guest requests in a timely and professional manner, escalating accordingly where required
• Assist with other departments, as necessary

Requirements:

• Diploma or fresh graduates
• Hospitality related education is an advantage
• Proficient in the use of computers and familiarity with electronic channels
• Excellent command of Mandarin both spoken and written
• Excellent command of English both spoken and written
• An ability to listen and respond to demanding Guest needs
• Excellent interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a variety of different work situations
• A passion for delivering an exceptional level of Guest service

Interested candidates are invited to submit application and CV with recent photograph to:

Human Resources Department:

Email: hr@kayumanis.com

Due to the large volume of applications expected, only short listed candidates will be contacted.

Application must be received no later than May 4, 2013

Best regards,

I Kadek Nurcita Karang

HR Manager

the gangsa Sanur

the gangsa Sanur | Jl. Tirta Akasa No. 28 Bali, Indonesia

P: +62 361 270 260 | F: +62 361 270 262 | Email: hr@thegangsa.com

Visit our website: www.kayumanis.com | www.thegangsa.com

the gangsa Private Villa & Spa  |  the gong Restaurant  | rebab spa by Kayumanis  |  Ultimate Family Vacation